Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you on the ncbsolutions.pt website.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Who we are

The website ncbsolutions.pt is owned by the company NCB Solutions, Lda, with registered office at Rua de Moure, 989, 4535-372 Santa Maria de Lamas with NIF 513457054, hereinafter referred to as NCB Solutions.

NCB Solution Cookie Policy

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are stored on your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also tell you how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How do we use cookies?

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disable cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser’s Help for how to do this, or visit the ANACOM website which explains how to do this click here). Please be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Cookies we set

  • Account related cookiesIf you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be removed when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookiesWe use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Site Preferences CookiesIn order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information about Google Analytics cookies, see the official Google Analytics page Google Analytics.

  • Third party analytics are used to measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve our service.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

User Commitment

The user undertakes to make appropriate use of the content and information that NCB Solutions offers on the website and, by way of example but not limited to:

  • A) Not to engage in activities that are illegal or contrary to good faith and public order;
  • B) Do not disseminate propaganda or content of a racist, xenophobic nature, or about casinos, online betting, games of chance, any type of illegal pornography, in support of terrorism or against human rights;
  • C) Not to cause damage to the physical (hardware) and logical (software) systems of NCB Solutions, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damage.

Your Rights

You have the right to exercise the following rights:

  • Right to information: request additional information about our use of your personal data;
  • Right of Access: access or request access to the personal data you have provided to us;
  • Right to Rectification: request the correction or update of your personal data;
  • Right to Erasure: request the erasure of your personal data, when the law or contract allows it;
  • Right to Limitation: request the limitation of the way in which we use your personal data, while we correct it or clarify any doubts about its content or the use we make of it;

You also have the right to withdraw or change, at any time, the consent you have given us to use your personal data, when you have legitimated the use of such data.

To exercise your personal data protection rights, or whenever you have any questions about our use of your personal data, you should contact us via our email

info@sitesdev.tecnologiasimaginadas.com

What we collect and store

While you visit our website, we will record:

  • Products you’ve viewed: we’ll use this, for example, to show you products you’ve recently viewed
  • Shipping address: we will ask you to, for example, estimate shipping costs before placing an order!

We also use cookies to maintain the content of your order form while you navigate through our website.

When you purchase from our store, you will be asked to provide information such as your name, billing address, shipping address, email address, phone number, credit card and payment details, and other optional account information such as username and password. This information will be used for purposes such as:

  • Send you information about your account and order
  • Responder aos seus pedidos, incluindo reembolsos e queixas
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with all legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages if you wish to receive them

If you create an account, we will store your name, address, email address and phone number, which will be used to fill in your details for future orders.

In general, we store information about you for as long as we need it for the purposes for which we collected it, and we are not required by law to continue to keep it. For example, we will store information for as long as legally required for tax and accounting purposes. This includes your name, email address, billing and shipping address.

Who on our team has access

Our team members have access to the information you provide to us. For example, website administrators and managers can access:

  • Order information, what you purchased, when you purchased it and where it will be shipped to, and
  • Customer information such as name, email, and billing and shipping address.

Our team members have access to this information to fulfill orders and provide customer support.

What we share with others

We share information with third parties who help us process your orders, such as the carrier that will be chosen to deliver your order.

This policy is effective as of January 1, 2021