1 – Scope and Purpose of the General Conditions of the Website

As these General Conditions are intended to be, including the order form, and the elements we refer to at the same time, we have regular terms and conditions for you to register for the NCB Solutions Website Service, including Santa Maria de Lamas, and our unique registration and identification number nº 513457054, now designed by NCB Solutions.

The service consists of availability, through access to https://ncbsolutions.pt and to the Website that, in addition to providing information relating to a set of products and/or services, allows the User, via electronics, to provide our undisclosed products, our terms and conditions.

A product order must be given to Users of less than 18 (eighteen) years (individuals with less than one authorization from their representatives). The elements and information transmitted by the User are informed of all legal requirements, recognized by the User as acquired by electronic means, but this is not the case for the assumption of responsibility.

2 – Product Information and Contents

NCB Solutions will do everything possible so that the information presented does not contain errors, so that it can be quickly corrected.

Our Customer already has this and expressly acknowledges that:

  • As the images of the articles presented on our website also feature the same illustration provided by the Customer, please contact NCB Solutions for the details of the articles available.
  • NCB Solutions will carry out all the requested information to include current and updated information on all of its products available on the NCB Solutions website.

NCB Solutions will do all those who are able to deliver all the products ordered, but it is possible that, in certain cases and we have causes that are difficult to control with NCB Solutions, like human errors or incidents in our computer systems, they are not possible to make the information available. Products Solicited by the User. In this case, the product is not available upon ordering, will be notified by electronic or telephone connection. At the moment, you will be presented with the possibility of cancelling an order or re-employment, in which case it has already been carried out, or your payment is due.

All information includes prices, products, specifications, promotional messages, and services that may be altered at any time by NCB Solutions.

The prices set, except for spelling errors, publication errors or stock shortages, do not include VAT and are only valid for this website and for the day on which they are announced. Prescriptions and specifications are subject to change without prior notice, do not allow at the moment when an order has been confirmed by both parties, or has been agreed and unaltered, even though the order has been scheduled and confirmed with subsequent data.

3 – Delivery conditions

Free services are not provided by Santa Maria da Feira, or a distance not greater than 20km from the nearest airport to NCB Solutions.

If the business is limited to the geographical limit mentioned above, it is at least free of charge if the liquid value of the order exceeds 1000€.

4 – Responsibilities

All products listed on the NCB Solutions website are in agreement with Portuguese Law.

The website may have adequate security levels, contact NCB Solutions and will not be responsible for any prejudgement by users and/or third parties, due to surprises, interruptions, errors, and suspensions of communications that are the origin of those for your control. control, namely, any deficiencies or falsehoods caused by communications or communications services provided by third parties, computer systems, modems, connection software, or even computer viruses or downloads. These files may be infected or infected with viruses or other properties that may affect the User’s equipment. If this is the reason for the error in accessing the electrical system of NCB Solutions if it is not possible to provide service, NCB Solutions will not be responsible for any possible prejudice.

As child consultations and information are not carried out by the Service, it is assumed that the User does not accept any responsibility for the information obtained.

NCB Solutions will not be responsible for any losses or damages caused by improper use of the Service, nor will it be directly liable for having committed a serious crime.

NCB Solutions is not responsible for any prejudgment or failure to comply with the Service when it is not directly or indirectly imputed to a serious crime, nor is it responsible for (i) errors, omissions, or omissions. imprecise information relating to the information available through the Service; (ii) we are responsible for the culpability of the User or third parties, including violations of intellectual property, (iii) any failure to act or failure to comply with legal decisions or administrative authorities, or (iv) any failure to comply or failure to comply with the law. defect that results from the occurrence of forceful situations, or sudden, extraordinary or unpredictable natural situations, external to NCB Solutions and which may not be controlled, but such as incidents, energy losses, explosions, wars, tumults, civil rebellions, government decisions, strikes, crashes, inundations or other natural disasters or other situations not controlled by NCB Solutions that impede or harm the subject to the obligations assumed.

NCB Solutions does not guarantee that:

  1. The Service is provided uninterruptedly, is secure, error-free, or operates endlessly;
  2. The quality of any product, service, information, or any other material purchased or obtained through the Service fulfills any User’s expectations in relation to the same;
  3. any material obtained from any form of use of the Service is used by the user and risk of the User, it is the sole responsibility of any person caused by their computer system and equipment or by any loss as a result of the operation;
  4. No advice or information, whether oral or written, will be obtained from the User through the Service, which will be guaranteed to ensure that this is not expressly stated under the General Conditions.

The user has access to NCB Solutions and is not responsible for any damage, including, but not limited to, lost profits, damages, losses, or any other losses (even if you have prior notice of the user being able to do so). The occurrence of these damages results from:

  1. the use or impossibility of use of Service;
  2. difficulty in obtaining any substitute goods/services;
  3. access or modification not authorized on the basis of Personal data.

5 – Consumer Obligations

The user is compromised by:

  1. Provide correct data and addresses.
  2. Do not use false identities.
  3. Respect the limits of the order tax.

In the event that children are found to be incorrect or insufficient, this may be the reason for the accident or impossibility of processing the order, or in the event that the User is not responsible, therefore NCB Solutions declines any responsibility. If you do not violate the terms of your purchase, NCB Solutions reserves the right to eliminate future purchases, block access to the website, cancel access to any other services available at the same time to NCB Solutions to my own User; However, you do not have permission to access the future of the User or any services available to NCB Solutions.

Expressly stated for the use of the products and services required for commercial purposes, designed for resale purposes.

6 – Privacy and Protection of Dados Pessoais

A NCB Solutions guarantor of the confidentiality of all its users.

Our children are identified by no-requests form as they are required to be provided by NCB Solutions. Omission or inexactness of the user’s foregoing is its sole responsibility and may result in the refusal of service by NCB Solutions.

Our legal terms apply, they are guaranteed by the User, they are not included in the instructions, or they are intended to be accessed, amended, and updated for all customers, directly or indirectly in writing, even if they are intended to be used for my purposes. When finalized, no previous number has been made, you will have to contact your responsible party for the treatment of your children.

7 – Cancellation of orders

Instructions for the User:

The user can cancel their request by contacting NCB Solutions via e-mail with the request number, which will be promptly sent to them without any further processing.

When deciding on NCB Solutions:

A NCB Solutions reserves the right to do so without any instructions, when checking any inconsistency our customers have presented or observe our conduct on the part of the customer. NCB Solutions reserves the right to do so or to process any order or reimbursement, or to verify our values ​​and/or product characteristics, when there are technical problems or errors related to NCB Solutions.

8 – Return (Right of Withdrawal)

The User, can exercise or direct resolution unless the customer requires a motive and/or compensation, no more than 14 (four) days to report on the day that the consumer has physical possession of their own, send their customers to be transported to returns are always the user’s responsibility.

9 – Returns/Exchanges Acceptance Conditions:

Although they are returns/exchanges for distance purchases (as described above) within the first 14 days, returned goods will only be accepted if they meet the following conditions:

  • The product is still intact and has some brand and/or damage to it.
  • Please note that your product will not be released by NCB Solutions, but it will also be in its intact packaging.
  • When it comes to power, it must be combined with the wave invoice includes this same product.

In any case, we do not have any product details of the products described, nor can we accept the devolution, return, or replacement of the product.

10 – No receipt of return/cancellations and/or reimbursement:

From products manufactured in a personalized form to customer assistance and agreement as required. As both parties (customer and NCB Solutions) assume the existence of information and characteristics of the different product specifications. The reason for this is that it is not possible to resell the personalized product to a new customer.

11 – Manufacturing failure

In the event of a defective fabricator or if there are defective fabricator errors in our product, the User must communicate with NCB Solutions about the defective fabricator defects. NCB Solutions takes 8 consecutive days, following the User’s complaint data, to analyze and respond to the submitted complaint. Upon receipt of NCB Solutions, the User must deliver the product, together with a copy of the invoice, no more than 30 days in a row to contain the data of the invoice, to an address of NCB Solutions’ headquarters. However, our customs transportations are supported by NCB Solutions.

12 – Refund returns

The method of refunding the reimbursement will be carried out by the same method of payment as the one used by the user.

The reimbursement took place within 14 days of receipt of product devolution and conformity validation by NCB Solutions.

13 – Intellectual Property

The website is a registered site, and the service provided by this site is responsible for NCB Solutions.

The User acknowledges that the Service contains confidential information and is protected by authoritative and related information, industrial property, and is legally enforceable.

The User recognizes that some content that constitutes advertising, removal, promotion or mention of a sponsor or advertiser is protected by authors’ and related statements, those relating to industrial property and other proprietary protection laws, such as Use of these contents may be permitted under the express authorization cover of the respective holders.

The user compromises to comply with all the instructions that refer to the previous number, namely refraining from carrying out any acts that may violate the law or the aforementioned rights, but as a reproduction, a commercialization, a transmission or a collocation to public disposition of these tales or other articles not authorized that they are for the purpose of our tales.

14 – Service Security Conditions

The user compromises to observe all legal arrangements, namely, a non-practitioner or an instigator of illegal or offensive actions in good suits, but as indiscriminate communications not solicited (spamming) in violation of this Disposition in the law applies to the processing of children and to public communications through automatic communication devices, you should also observe the right to use the Service, or NCB Solutions may suspend or cancel the Service.

The User expressly recognizes and acknowledges that Rede IP is a public electronic communications network subject to use by various users, and such customers, subject to information availability, which is not guaranteed by NCB Solutions. there may be interruptions, loss of information, or confusion.

NCB Solutions does not guarantee service delivery in unforeseen circumstances of the systems in which these systems are not supported or forced (situations of an extraordinary or unpredictable nature, external to NCB Solutions and which cannot be controlled).

In the event of interruption of service due to unforeseen interruptions of the systems in which the service is supported, NCB Solutions compromises its regularization of its operation with maximum possible service.

15 – Service/Website suspension and disruption

Independent of any prior or subsequent communication, NCB Solutions may, at any time, agree with your exclusive criteria, discontinue the availability of the Service or part of the Service to any or all Users.

NCB Solutions reserves the right to suspend or stop immediately or to access our Services, in our case:

  1. When the User does not observe the conditions of use.
  2. When NCB Solutions ceases access to the website, prior communication with a 15-day history of the date of cessation.

In the event of suspension or cessation of service by NCB Solutions, our terms of previous numbers do not matter or say the user or third party to any compensation or extra compensation, and NCB Solutions cannot be held responsible or in any way burdened for any consequence resultant of suspension, cancellation, cancellation of Service.

These situations have been described, and NCB Solutions will be contacted by the User in advance of the request to save you, or to contact them by sending an e-mail or by mail. Information availability on the main service page.

16 – Communications

The loss of other forms of communication provided for in these Terms and Conditions, as notifications made by the User that are connected with our Service, including any changes to these Terms and Conditions, which may be effected by the receipt of electronic communication from the User, by SMS or telephone contact.

The user receives all this information and any communications, including promotional messages, and/or notifications relating to the website, for a recent contact, telephone, or electronic mail (“e-mail”) indicating no registration process in the customer area.

At any time, you may request or receive communications and/or notifications sent by email to NCB Solutions.

17 – Technical Configurations

If the device number is not specified, NCB Solutions may alter the service and/or the technical terms of service of the same, but as the right to use it, it must be disclosed to the user but alternating with a minimum history of 15 (fifteen) days.

18 – Communications

Please note that NCB Solutions intends to be necessary or convenient to optimize the navigation experience and/or improve the connection conditions, but you can also reformulate the configuration automatically.

Please note that we have our next numbers, and we are aware of the innovative characteristics of the Service and the technological developments that may be subject to it. NCB Solutions may alter the configuration of these technologies at any time so that they prove suitable for adapting to any possible technological developments.

NCB Solutions does not guarantee or provide any user to carry out any upgrades or services without servicing.

Algorithms upgrades or new Service functions may be available against payment by the User and/or subscription, at the same time, of the Specific Conditions of use.

19 – Complaints

The User may have to submit disputes between contracts, arbitration mechanisms, and mediation, which are legally constituted, even as they claim against NCB Asset Solutions and omissions that are legally available for the acquisition of assets.

A complaint must be presented at a maximum of 30 (thirty) days, based on the factual knowledge of the User, sent to our information systems by NCB Solutions which must be decided upon a complaint and notification of interest at a maximum of 30 (thirty) days, to record the data of your receipt.

19.1 – Complaints Book

NCB Solutions has a complaint/logo/suggestion book available online.

20 – Applicable Law

The Contract is governed by Portuguese law.